When to call 112/999


Knowing what to do in a medical emergency and who to call can save lives.

Life-threatening emergencies

Call 112 or 999 in a medical emergency, - when someone is seriously ill or injured.

How to call 999 or 112

Call the emergency services by dialling 112 or 999 from a mobile or fixed phone line, free of charge.

112 also works in any EU country and from any phone, free of charge.

Speech or hearing impairment

If you're deaf, hearing impaired or have a speech impediment, you can register for a service that will allow you to text 112 999 or 112 in an emergency.

You should register your phone for the 112 SMS service in advance so that it will be ready to go in case of an emergency.

What happens when you call 112 or 999

Once you're connected to an emergency service operator, they will direct the call to the appropriate emergency service.

This could be:

  • the Ambulance Service
  • the Fire Service
  • An Garda Síochána
  • Coast Guard